Returns & Exchanges

We want you to love your sleep experience, which is why we offer a risk-free trial period on our organic mattresses and bedding. If you are not completely satisfied, we provide a streamlined return and recycling process to ensure your comfort remains our top priority.

1

Initiate Your Trial

Sleep on your new Avocado mattress for at least 30 nights to allow your body to adjust to the natural support of organic materials.

2

Contact Support

If you decide the product isn't the right fit, contact our customer experience team within your trial period to start the return request.

3

Schedule Pickup

For mattresses, we will coordinate with a local non-profit partner or recycling service to pick up the item directly from your home at no extra cost.

4

Receive Your Refund

Once the pickup is confirmed or the returned bedding items are received at our facility, we will issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing